Frequently Asked Questions

System Requirements

Q: What are the minimum system requirements to access this course?

The minimum system requirements to take this course are:

  • A computer with Internet access and a current Internet browser
  • A 56k modem or greater
  • A mouse or pointing device
  • Cookies enabled in browser
  • Javascript enabled in browser

Recommended:

  • A sound card
  • Speakers or headphones
  • A printer to print your certificate of completion

Q: Which browsers can I use to take the course?

This online course is best viewed with an updated browser. The minimum browser requirements are:

Log In, Log Out, Completing the Course

Q: I need to change my username and/or my password. Where do I do this?

If you need to change your login or personal information, click on the Edit Profile link on the navigation bar at the top of any web page in the course. Re-submit your revised information using the form provided.

Q: Do I have to complete the course all at once?

You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days.

Q: I am afraid to log out of the course, but I don’t have all day to take it. Will I lose everything if I log out?

No, when you log out, your progress is recorded so that when you log in again, you can pick up where you left off. When logging back in, you will be taken to the My Course page where you can see the progress you have made. You can click on a link to continue.

Q: How many times may I log out and in?

You may log in and out as many times as you wish. Your progress is monitored and saved, and when you log back in, you will be taken to the My Course page where you can see the progress you have made. You can click on a link for the last page viewed to go back to that part of the course.

Q: I was moving along in the course but got distracted. When I came back to the page I was reading and clicked on the Next button, a notice at the top of the page said “Your session has expired due to inactivity.” Do I have to start over?

If you have not been active within the course for more than 15 minutes, you will automatically be logged out of your session. A notice stating, “Your session has expired due to inactivity” will appear at the top of the course on a yellow background. Log back in and you can continue interacting with the course. Your progress will have been recorded and you should be able to continue where you left off in the course.

Q: If I fail a unit quiz, have I failed the course?

No, but you will be required to take the Unit Quiz again.

Troubleshooting

Q: What happens if I get disconnected from the Internet while taking the course?

If you are disconnected from the Internet, simply log back in and pick up where you left off. Your progress in the course will be saved.

Q: Why aren’t the animations or videos displaying?

If you are unable to view the animations or videos, make sure that Adobe Flash Player is installed on your system. You can download the player at Adobe’s site.

Billing and Payment

Q: Is it safe to enter my credit card information online?

Yes! You can enter your credit card online with confidence on our secure server.

The charge for the Rhode Island Hunter's Ed Course will appear on your credit card statement "Safety Education 18008302268"."

Voucher and Certificate Questions

Q: When will I receive a Course Completion Certificate?

Once you have passed the Final Exam and paid the course fee, you have passed the online course. You will be able to immediately print out a Course Completion Certificate. You can print the Course Completion Certificate right then, and/or request that a PDF of the voucher be emailed to you.

Q: How do I get the hunter education card issued by the Rhode Island Division of Fish & Wildlife?

Your Rhode Island hunter education card will be mailed to you after you complete the in-person component of the hunter certification process.

Other Questions

Q: I have a question that isn't covered here. How can I contact Hunter-ed.com?

You may call Hunter Ed at 1-800-830-2268 to speak with a customer service representative, Monday through Friday from 8:30 a.m. to 5:30 p.m. CST.

“How It Works”

Course Accreditation

This course is approved by the Rhode Island Division of Fish & Wildlife to satisfy the classroom portion of the education requirements for hunter education certification.

The First Step

The first step is to register for the course.

During registration, you'll provide some simple information about yourself, such as name, birth date, gender, address, e-mail address, and additional information required by the state agency.

We do not share your information with third parties.

Flexibility and Freedom—Your Online "Attendance"

In order to pass the online course, you must complete the unit quizzes and final exam. However, you may come and go whenever you please and take as long as you like to complete the course.

Course Content Page

You can review your progress in the course at any time by clicking on Contents in the navigation bar at the top of the page. On the Course Contents page you will see an outline of the course and be able to track your progress.

Online Sessions Can Expire

If once you have logged in, and there is no activity or interaction with the course for more than fifteen minutes, you will be automatically logged out in order to protect your privacy. A notice stating, “Your session has expired due to inactivity” will appear at the top of the web page. Simply log back in to access the course again.

Logging In and Out

Once you have registered for the course, you will have a username and password. If you exit the course or log out, you log in again with your username and password to continue.

Changing Your Personal Information and/or Password

If you need to change your password or personal information, click on your Username link on the navigation bar at the top of any web page then click on the View Profile option from the drop-down menu. Re-submit your revised information using the form provided.

Forgotten Passwords

If you forget your password, you can reset it from the Forgot Your Password? page. You will need to enter your username and the email from your profile, and an email containing the link to reset your password will be sent.

There is also a link to the Forgot Your Password? page on the Log In page for your convenience.

Unit Quizzes

  • There is a quiz at the end of each unit.
  • You must score at least 80% on each quiz to pass.
  • You must pass all of the unit quizzes and the final exam to pass the online course.

Your Course Completion Certificate

Once you have passed the course and paid the course fee, you will be given a link to your online course certificate, called a Course Completion Certificate.

Passing this online course is Step 1 of the hunter education certification process. After passing this course, you can view and print the Course Completion Certificate from your computer, or have a PDF of it sent to your email address.

Your Hunter Education Certificate will be issued to you by the Rhode Island Division of Fish & Wildlife after you have successfully completed the state-required in-person exam, which is Step 2 of the hunter education certification process.

After This Course — The In-Person Component of the Hunter Certification Process

After passing the online course, students must attend an in-person exam provided by the Rhode Island Division of Fish & Wildlife.

You must provide the instructor with your Course Completion Certificate in order to participate.

To schedule your in-person exam, contact the Rhode Island Hunter Education Office by:

  • Calling (401)783-2304
  • E-mailing karen.unsworth@dem.ri.gov

Once you have successfully completed the in-person exam requirement, you'll receive your Hunter Education Certificate from the Rhode Island Division of Fish & Wildlife.