Frequently Asked Questions

System Requirements

Q: What are the minimum system requirements to access this course?

The minimum system requirements to take this course are:

  • A computer with Internet access and a current Internet browser
  • A 56k modem or greater
  • A mouse or pointing device
  • Cookies enabled in browser
  • Javascript enabled in browser

Recommended:

  • A sound card
  • Speakers or headphones
  • A printer to print your certificate of completion

Q: Which browsers can I use to take the course?

This online course is best viewed with an updated browser. The minimum browser requirements are:

Log In, Log Out, Completing the Course

Q: I need to change my username and/or my password. Where do I do this?

If you need to update your profile information or change your password, click on the View Profile link under your username in the navigation bar at the top of any web page in the course. Re-submit your revised information using the form provided.

Q: Do I have to complete the course all at once?

You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days.

Q: I am afraid to log out of the course, but I don’t have all day to take it. Will I lose everything if I log out?

No, when you log out, your progress is recorded so that when you log in again, you can pick up where you left off. When logging back in, you will be taken to the Course Contents page where you can see the progress you have made. You can click on a link to continue.

Q: How many times may I log out and in?

You may log in and out as many times as you wish. Your progress is monitored and saved, and when you log back in, you will be taken to the Course Contents page where you can see the progress you have made. You can click on a link for the last page viewed to go back to that part of the course.

Q: I was moving along in the course but got distracted. When I came back to the page I was reading and clicked on the Next button, a notice at the top of the page said “Your session has expired due to inactivity.” Do I have to start over?

If you have not been active within the course for more than 15 minutes, you will automatically be logged out of your session. A notice stating, “Your session has expired due to inactivity” will appear at the top of the course on a yellow background. Log back in and you can continue interacting with the course. Your progress will have been recorded and you should be able to continue where you left off in the course.

Q: I failed the unit quiz. Have I failed the course?

No, you can take the unit quizzes over, but the timer will be reset and you will be required to restudy the entire unit before taking the unit quiz again.

Q: I failed the Field Day Qualifier Exam the first time I took it. Have I failed the course?

No, you can take another Field Day Qualifier Exam and there is no penalty.

Troubleshooting

Q: What happens if I get disconnected from the Internet while taking the course?

If you are disconnected from the Internet, simply log back in and pick up where you left off. Your progress in the course will be saved.

Q: Why aren’t the animations or videos displaying?

If you are unable to view the animations or videos, make sure that Adobe Flash Player is installed on your system. You can download the player at Adobe’s site.

Billing and Payment

Q: Is it safe to enter my credit card information online?

Yes! You can enter your credit card online with confidence on our secure server.

The charge for the Hunter Ed Alaska Course will appear on your credit card statement "Safety Education 18008302268"."

Voucher and Certificate Questions

Q: When will I receive a Field Day Qualifier Certificate?

Once you complete all unit quizzes, pass the Field Day Qualifier Exam, and pay the course fee, you have passed the online course. You will be able to immediately print out a Field Day Qualifier Certificate. You can print the certificate right then, and/or request that a PDF of the certificate be emailed to you.

Q: How do I get the Hunter Education Certificate issued by the Alaska Department of Fish and Game ?

After passing the online course you must attend a Field Day provided by the Alaska Department of Fish and Game, which is Step 2 of the hunter education certification process. Your Hunter Education Certificate will be mailed to you after you complete the mandatory Field Day.

Other Questions

Q: I have a question that isn't covered here. How can I contact Hunter-ed.com?

You may call Hunter Ed at 1-800-830-2268 to speak with a customer service representative, Monday through Friday from 8:30 a.m. to 5:30 p.m. CST.

“How It Works”

Course Accreditation

This course is approved by the Alaska Department of Fish and Game to allow students to satisfy the classroom education requirements necessary to obtain the Hunter Education Certificate. You will be required to also complete an in-person Field Day.

The First Step

The first step is to register for the course.

During registration, you'll provide some simple information about yourself, such as name, birth date, address, e-mail address, and additional information required by the state agency.

We do not share your information with third parties.

Flexibility and Freedom—Your Online "Attendance"

In order to pass the online course, you must complete the unit quizzes and final exam. However, you may come and go whenever you please and take as long as you like to complete the course.

My Course Page

You can review your progress in the course at any time by clicking on My Course on the navigation bar. On the My Course page you will see an outline of the course and be able to track your progress.

Online Sessions Can Expire

If once you have logged in, and there is no activity or interaction with the course for more than fifteen minutes, you will be automatically logged out in order to protect your privacy. A notice stating, “Your session has expired due to inactivity” will appear at the top of the web page. Simply log back in to access the course again.

Logging In and Out

Once you have registered for the course, you will have a username and password. If you exit the course or log out, you log in again with your username and password to continue.

Updating Your Profile

If you need to update your profile information or change your password, click on the View Profile link under your username in the navigation bar at the top of any web page in the course. Re-submit your revised information using the form provided.

Forgotten Passwords

If you forget your password, you can reset it from the Forgot Your Password? page. You will need to enter your username and the email from your profile, and an email containing the link to reset your password will be sent.

There is also a link to the Forgot Your Password? page on the Log In page for your convenience.

Unit Quizzes

  • There is a quiz at the end of each unit.
  • You must score at least 80% on each quiz to pass.
  • You must pass all of the unit quizzes before you will be allowed to attempt the Field Day Qualifier Exam.
  • If you fail a Unit Quiz, you will be required to take the Unit Quiz again. You should re-study the material related to any questions you miss.

Field Day Qualifier Exam

  • You must score at least 80% to pass.
  • You have unlimited attempts to pass the Field Day Qualifier Exam.
  • You do not pay for the course until you pass the Field Day Qualifier Exam

After This Course: Step 2 of the Hunter Certification Process

Once you have completed the online course by passing the Field Day Qualifier Exam and paying the course fee, you must also successfully complete a 4-5 hour Field Day. The Field Day includes firearms handling, field course, a live-fire proficiency with .22 caliber rifles, and a final written test may be required by your instructor. All training materials and firearms will be provided. Upon passing the Field Day, you will then be issued your Hunter Education Certificate (a temporary one will be given to you at the Field Day and the permanent card will be mailed to you within 7-10 days). You are legal to hunt with the temporary card.

After passing the online course, wait three business days before trying to register for a Field Day to allow time for your data to be transferred to the Alaska Department of Fish and Game. If you provided a valid email address when you registered for this course, you will receive an email when you are clear to sign up for a Field Day. Please call 907-267-2187 if you have any questions. To sign up for a Field Day, go to the Alaska Online Course Field Day Signup web page to register for a Field Day.